Plumbing pain

So as I posted the other day, the family and I ran the Belle Isle Fun Run on New Years' Eve. A good start to the day of partying, right???...

That night, we all went to our friends' house for a New Years Eve party - mostly eating, drinking and playing video games (lots of Guitar Hero among the kids and the parents).

We left and drove home through a minor snow storm at about 1AM...

My son and I were the first two to walk from the garage into the house - he opened the door in front of me and I was right behind. As soon as he opened the door, I could hear a sound I did not like at all - the sound of a LOT of running water with splashing.

We walk in and there's a veritable waterfall coming out of the light fixture over the kitchen table right onto the table and, from there, it splashed all over the kitchen. Realizing it was obviously coming from the second floor, I ran upstairs and found that one of the supply lines under the sink at the top of the stairs had apparently broken.

The water had flooded that bathroom floor, seeped into the carpet right outside of that bathroom and made its way down to the first floor (the kitchen is right under that bathroom). It was coming out of the light fixture over the kitchen table and also the one over the sink. From the sink, it made its way onto the floor in that area and seeped into the carpet in the dining room (which we really use as a toy room). From the kitchen table, it made its way into the carpet of the family room... At this point, that's 5 rooms affected so far...

So the family starts cleaning up the water as best as we can - the kids' initial reaction of, "Oh my god, what's going on??!!" quickly transitioned into a heroic effort to help my wife and I clean up (yay, kids!)

I realize that the basement needs to be checked so I go down and find... Water everywhere. Oh goodness...

So we finally get the kids to bed at about 2AM after they've immensely helped with the cleanup and we really start to dig into the basement. We finally feel like we have the bulk of the water cleaned up by about 5AM and decide that we need to get some sleep so we head to bed, where neither of us can sleep but we each got about 45 minutes in. The prime problem we had at this point was that the furnace (which had gotten damp but which didn't seem to be otherwise that affected) would not stay on; we could hear it light but it would then not start the blower. By the time we got up again, it was 54 degrees in the house. I turned off the thermostat for a while and turned it back on and the furnace finally did come on. Yeah! At least something good!

So we get to spend New Years Day trying the best we can to clean up the mess. Luckily, we have incredible neighbors and they sprang into action with us to help figure out what to do about the carpets and what we needed to rent in terms of equipment to help with the drying.

My wife called AAA about noon on New Years Day and now, almost 48 hours later they still have not called back or had any contact whatsoever! I am extremely angry about this at this point - we need some help figuring out what we need to do next to deal with this problem.

Of course, on top of this all, I've been battling with a cold of some sort since Monday evening as well. What joy...